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FORMS OF PAYMENT
All major credit cards are accepted, and is processed securely via paypal. You do not need a paypal account. All prices are in $CDN.

SHIPPING INFO
All items are shipped via Canadapost – orders will be processed within 2 business days of placing your order. You will be sent an email notification when your order gets shipped out. Orders are not shipped on weekends.

I provide two methods of shipping that you can choose from at check-out.

WITHIN CANADA:

Standard Shipping – 5-9 business days. Lettermail (8×10 prints, single greeting cards, single books) does not include tracking or insurance. Parcels (boxed card sets, 11×14 prints, multiple items) includes tracking, no insurance. Most economical shipping.

Expedited Shipping – 2-3 business days. Includes tracking and $100 insurance.

TO THE USA:
Standard Shipping – 5-8 business days. Does not come with tracking or insurance.
Tracked Packet – 4-7 business days. Includes tracking and $100 insurance.
INTERNATIONAL:
Standard Shipping – 6-10 business days. Does not include tracking or insurance.
The timeframe listed above are estimates and it sometimes arrives sooner or takes longer depending on customs or the postal company in your country.
PLEASE NOTE – once we send out the order it is in the hands of the post office – please contact canada post with your tracking number to get more info on the location of your package (items that are sent without tracking and/or insurance, cannot be tracked).

RETURN POLICY

I am happy to provide you with a full refund provided you contact me within 10 days of receiving your order. I am not responsible for items lost in transit. If such is the case, please contact me and I will file a claim with Canada Post.

PRODUCT CARE

PRESS PRINTS – In order to keep your print in great condition, do not hang in DIRECT sunlight. Paper is archival and will not degrade or yellow, however inks are not and colours may fade slightly over time if they are in constant direct contact with sunlight.
GICLEE PRINTS – Prints are made with very high quality materials including pigment-based inks (which are archival) and archival papers. In order to keep your print in great condition it is important to frame with archival materials (mattes, backing board etc).